(USA) TIRE & BATTERY TECHNICIAN – AUTOMOTIVE
POSITION
SUMMARY...
As a Tire & Battery
Center Technician you will work to provide safe and efficient service in both
the sales and service areas of the department and deliver to our members more
of what they love, for less. You will work collaboratively with other
associates to ensure the club meets the member’s expectations.
What
you'll do...
·
Be a Team Member: Collaborates with team
members to fulfil sales and service requests; educating other associates on tools,
tasks, resources and mentor new technicians; communicating and developing
interpersonal skills for providing safe and efficient customer service.
·
Be an Expert: Demonstrates knowledge of safety
and compliance protocols, tire and battery industry guidelines, service
standards, equipment operations, TPMS (Tire Pressure Monitoring systems),
product specifications, and seasonality; demonstrating knowledge of Point of
Sale systems, phone, and in-person selling techniques.
· Be a Techie: Leverages digital tools to plan
for and drive sales, improve the service experience, and elevate associate
engagement; utilizing hand held technology and systems to make immediate
business decisions related to services, safety alerts, new product information,
product application, and training; adapting to new tools and encouraging others
to use them.
·
Be an Owner: Communicates equipment, tools and
supplies needs to TBC Lead; tracking and monitoring returns and special orders;
operating cash registers; processing transactions; working hands-on in the
physical area; maintaining accurate inventory, audit, safety, and compliance
standards; reporting TBC complaints, safety hazards, and problems with
products, services, and work areas; completing paperwork, logs, and other
required documentation; ensuring merchandise is packaged, labeled, and stored
in accordance with company policies and procedures;; identifying member needs;
assists members with purchasing decisions; and resolves issues and concerns.
·
Be a Talent Ambassador: Being a brand advocate
by valuing the member's experience in the TBC area and modeling high quality
service and products; developing, influencing and inspiring others for working
in a style that is respectful, supportive and team oriented; understanding the
roadblocks and assisting in training team members.
·
Complies with company policies, procedures,
and standards of ethics and integrity by implementing related action plans;
using the Open Door Policy; and applying these in executing business processes
and practices.
·
Completes work assignments and priorities by
using policies, data, and resources; collaborating with managers, co-workers,
customers, and other business partners; identifying priorities, deadlines, and
expectations; carrying out tasks; communicating progress and information;
determining and recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and feedback.
·
Minimum Qualifications...
·
Outlined below are the required minimum
qualifications for this position. If none are listed, there are no minimum
qualifications.
·
Minimum Qualifications Valid state-issued
driver's license.
·
I acknowledge that the position for which I am
applying requires me to successfully complete all job required trainings and
assessments within a prescribed time period if I receive the position.
·
Must be 18 years of age or older
Preferred
Qualifications...
Outlined below are the
optional preferred qualifications for this position. If none are listed, there
are no preferred qualifications.
Auto service industry, Retail
Experience
Primary Location...
181 NORTHSHORE BLVD, SLIDELL,
LA 70460-6821, United States of America
About
Sam's Club
·
Sam Walton opened the first Sam's Club in 1983
to meet a growing need among customers who wanted to buy merchandise in bulk.
Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the
U.S. and 100 clubs internationally. By offering affordable, wholesale
merchandise to members, Sam's Club helps make saving simple for families and
small business owners.
·
Sam's Club employs about 110,000 associates in
the U.S. The average club is 134,000 square feet and offers bulk groceries and
general merchandise. Most clubs also have specialty services, such as a
pharmacy, an optical department, a photo center, or a tire and battery center.
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