RECEPTIONIST
- UAE NATIONAL
Job
Purpose
To assist visitors and guests
and promptly answer their queries by providing clear information, guidance and
directions needed; provides administrative support and on-going general
assistance in the office including document collection, delivery, photocopying,
handling mail, and filing ensuring performance is as per company’s adopted
policies and procedures.
Key
Result Responsibilities
1.
Handles the main reception desk by answering
telephone calls, directing visitors and guests and answering their inquiries
whilst relaying clear messages and information as appropriate.
2.
Ensures the comfort of all visitors, guests
and applicants waiting in the main reception area, provides them with
refreshments and escorts them to the required office if needed.
3.
Collects and promptly delivers documents,
stationery and messages within the office in a timely and efficient manner.
4.
Provides continuous support in maintaining
safe and tidy reception area and workplace; operates office equipment in
compliance with procedures.
5.
Assists the HR team and other departments, if
needed, in compiling, photocopying, filing and safekeeping of documents in
order to optimize workflow in the respective departments.
6.
Co-ordinates with courier/postal agents for
collection and delivery of documents. Receives, sorts, and distributes incoming
mail and courier packages to the different departments as required. Maintains a
delivery log book for all postal/courier transactions.
7.
Provides general non-technical information in
response to queries from public.
8.
Maintains a log of all outgoing calls
(international connections).
9.
Assists all departments by operating fax
machines, preparing outgoing couriers and post packages when instructed to do
so.
10. Maintains
a visitor’s register and/or enters appointments on an automated system if
needed.
11. Executes
any other tasks as assigned by the Supervisor/Manager.
Qualifications
(Academic, training, languages)
·
High School or Diploma in any stream is
acceptable.
·
Demonstrates pleasant personality and positive
attitude all times.
·
Well-groomed and organized.
·
Capable of operating office machines and
computer when needed.
·
Excellent communication skills.
·
Basic computer skills.
Work
Experience
·
Experience is not a must for this role given
the candidate demonstrates the required competencies.
·
1-2 years of office support experience in a
similar role in any industry would be an advantage.
·
Capable of comprehending and classifying
documents needed for required tasks.
·
Ability to understand assignments and plan
tasks according to priorities and logical order.
·
Demonstrates the ability to operate office
machines and equipment independently.
·
Cooperative team player; possesses good
organizing and time management skills.
·
Stays up-to-date with required information
and/or changes within the company including names of departments and personnel
and their offices locations.
·
Multi-task oriented with high attention to
details.
·
Dependable, self-motivated, displays energy
and enthusiasm.
·
Ability to use a interpersonal relations to
execute tasks and build trust in his/her performance.
·
Demonstrates the ability to contribute and
successfully deliver against set KPIs.
Date: 04-Oct-2022
Company: Air Arabia PJSC (G9)
Location: Sharjah, AE
Country: AE
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